Please inquire of the sales manufacturer if you use M3Perfect / M3Professional / M3Sakura.
Please append the following information and E-mail to me when the trouble occurs.
1. Takes a picture of the DS card or GBA cartridge.
2. Firmware version of adapter.
3. Please take a picture of the state that has been stopped.
4. Please append '/moonshl2/logbuf.txt'.
moonshellnds@gmail.com

- Item given up.
- The tool for Windows cannot be started.
- The reason that doesn't start is not understood.
- The reason that the file doesn't open is not understood.
- The skin cannot be applied.
- Movie cannot be reproduced.
- Movie encoder (dpgenc.exe) doesn't start.
- Movie cannot be converted.
- Movie reproduction is slow.
- An old movie file cannot be reproduced.
- Moonshell2 does not start in AceKard2

Item given up.
The movie encoder is unstable.
Lyrics (lrc) display.
Movie reproductions other than DPG.

The tool for Windows cannot be started.
The tool for Windows attached to MoonShell2 is only for Windows 2000 / XP / Vista.

The reason that doesn't start is not understood.
For a part of old adaptor.
Please copy 'Clust64k.txt' and 'Ignore16.txt' that exists in '/misctools/Additional' folder onto '/moonshl2' folder.
Please refer to '/misctools/AutoDLDIPatch/AutoDLDIPatch.exe' for the firmware that doesn't support automatic operation DLDI patch.

The reason that the file doesn't open is not understood.
Is it a file format that MoonShell2 corresponds?
Are neither the file extension nor contents different?

The skin cannot be applied.
Please confirm whether it is a skin corresponding to each version file.
The log of [Illigal ID.] is written '/moonshl2/logbuf.txt' when the file of an old skin format is read and it disregards it.

Movie cannot be reproduced.
The file such as avi/mpg/wmv cannot be reproduced. Please reproduce after it converts it into the DPG format.

Movie encoder (dpgenc.exe) doesn't start.
Movie encoder is only for Windows 2000 / XP / Vista.
Windows 7 is recommended.
The third party application programs such as BatchDPG and SuperC might move to convert it by not windows.
I do not answer the question such as third party application.

Movie cannot be converted.
The MPG file is a format that can most surely be converted.
Do you reproduce with Windows media player?
WMV3 and 120fps cannot be converted.

・Movie reproduction is slow.
When stopping on the way, the decipherment processing is not in time.
When the bar on the up-left has reddened, it is severe.
Please decrease the number of frames by the encode setting or decrease the bit rate.

An old movie file cannot be reproduced.
When the voice of the OGG format is contained, it cannot be reproduced.
When the voice of the RGB15/18/21 format is contained, it cannot be reproduced.
It is a very old method.

Moonshell2 does not start in AceKard2
Please start "/misctools/MoonShell2_AlternativeLoader/moonshl2.nds" after installing MoonShell2 with Setup.exe.
Please use AKAIO when you cannot start even by this.